What You Need to Know About Working at Accredited Home Care
Employment
I am interested in becoming a Caregiver (Home Care Aide). What are the current state requirements?
The Department of Social Services now requires all Home Care Aides to register on-line or via mail (to Sacramento), pay a registration fee of $25 every two years, successfully complete a specific LiveScan electronic fingerprint and background check process, obtain a clear test result for Tuberculosis, complete three forms, and complete 5 hours of annual home care aide training. Accredited Home Care assists with all of these requirements and will pay for the registration costs of new and current employees. Contact your local Accredited office for more information.
How do I begin the process of applying for employment with Accredited?
To begin, you should submit an online Employment Application Form. Click here to go to our online Employment Application Form.
Payroll, Payroll Taxes and Benefits
What is the CalSavers program and what do I need to know about it?
You can find out about what the CalSavers program is, how it will affect your paychecks, and how you can opt out of it if you wish, by visiting our CalSavers Program page.
How do I submit my completed timecards?
Timecards are due every Monday at 5pm. Please hand-deliver or fax them to your local Accredited office. Respite Caregivers may fax their timecards to 866-558-7732 or 818-986-9317.
How can I request more timecards?
You may download additional time cards, as a self-service user, by accessing your profile on the ADP portal
OR
Click here to download the CAREGIVER/HOME CARE AIDE timecard form. Print it and use it to report your time worked.
Click here to download the RESPITE CARE timecard form. Print it and use it to report your time worked.
OR
Click here to download the CAREGIVER/HOME CARE AIDE timecard form. Print it and use it to report your time worked.
Click here to download the RESPITE CARE timecard form. Print it and use it to report your time worked.
There appears to be an error with my paycheck – who do I contact?
Please call Reina (ext. 175) or Lori (ext. 115) in Payroll Department, which is open Monday through Friday from 8:30am to 5:00pm and can be reached at 800-974-1234.
I didn’t receive my paycheck – who do I contact?
After 5 business days (Thursday for the preceding payroll Friday), please call Reina (ext. 175) or Lori (ext. 115) in Payroll Department, which is open Monday through Friday from 8:30am to 5:00pm and can be reached at 800-974-1234.
Where/How can I learn how to use the ADP Portal?
After registering to use ADP (see below if you need help getting registered), click here to review an informative 10-minute video and learn how to access your pay statements, set up direct deposit, change your address and tax withholdings and more self-service options on the ADP Portal.
I need copies of paystubs or last year’s W-2 form. How can I obtain them?
You may download copies of your paystubs, as a self -service user, by accessing your profile on the ADP portal. For copies of your W-2
Send your request via E-mail to rgarcia@accreditednursing.com or via fax to (818) 900-2523. Turnaround time for these requests is 5 business days.
Send your request via E-mail to rgarcia@accreditednursing.com or via fax to (818) 900-2523. Turnaround time for these requests is 5 business days.
Am I eligible for Health Insurance through my employment with Accredited?
Accredited offers health insurance to eligible Variable Hour Employees, consistent with the laws governing the Affordable Care Act (also known as Obama Care). We monitor new hires’ hours worked for over their first 12 months of employment, and those who complete 1,560 or more hours are offered insurance for the following 12 months. We repeat this process annually. Specific questions regarding insurance benefits can be directed to Evelin Russell at 800-974-1234 ext. 151 or erussell@accreditednursing.com
How do I sign up for Direct Deposit?
You may sign up for direct deposit, as a self -service user, by accessing your profile on the ADP portal
Or
Click here to download the Direct Deposit Form. Print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax.
Or
Click here to download the Direct Deposit Form. Print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax.
I need to cancel my Direct Deposit or change to another account. What do I need to do?
You may cancel or make changes to your direct deposit, as a self -service user, by accessing your profile on the ADP portal
Or
Click here to download the Direct Deposit Cancellation form. To cancel your current Direct Deposit arrangement, print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax. Once cancelled, you may request to set up Direct Deposit with a new account by completing and submitting a new Direct Deposit Form.
Or
Click here to download the Direct Deposit Cancellation form. To cancel your current Direct Deposit arrangement, print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax. Once cancelled, you may request to set up Direct Deposit with a new account by completing and submitting a new Direct Deposit Form.
I don’t have a bank account. Do I have options other than to receive mailed paychecks?
Yes, you can click here to download the enrollment form for our Money Network Card payroll option. You will be given a plastic card that works similar to a Debit card. Print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax.
I just moved and need to change my address. What do I do?
You may update your personal contact information, as a self -service user, by accessing your profile on the ADP portal
Or
Click here to download the change of address form, then print, complete it in its entirely (including date and signature), then fax it to your local Accredited office. Respite Caregivers may fax to 866-558-7732 or 818-986-9317.
Or
Click here to download the change of address form, then print, complete it in its entirely (including date and signature), then fax it to your local Accredited office. Respite Caregivers may fax to 866-558-7732 or 818-986-9317.
I need to change my withholdings for my paycheck. What do I need to do?
You may change your withholdings, as a self -service user, by accessing your profile on the ADP portal
Or
Click here to download a blank W-4 Form. Print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax.
Or
Click here to download a blank W-4 Form. Print it, complete it in its entirety (including date and signature), then fax it to our Payroll Department at (818) 900-2523. You may call 800-974-1234 ext. 175 to confirm receipt of your fax.
On The Job
I am concerned that my client might be the victim of abuse. Who do I contact?
All Accredited employees are mandated reporters. If you witness anything that might constitute physical, emotional or financial abuse, please contact your supervisor the same business day. You may also contact Steve Davidson in our Human Resources Department at 800-974-1234 ext. 161.
What training options exist for Caregivers (Home Care Aides)?
Accredited Home Care has created a comprehensive training program for all of its Home Care Aides, to meet or exceed the state’s requirements. We offer Lunch & Learn classes at all five Accredited offices, along with Webinar-based on-line training, and other training options. Contact your local Accredited office for the current schedule of classes and webinars.
How do I register for the ADP portal?
Registration is EASY…just follow these 4 steps on your Computer or Smart Phone:
1. Visit the Accredited ADP Portal: https://workforcenow.adp.com
2. Click-on SIGN UP
3. Enter the Accredited Registration Code: mg91j-foftkp
4. Follow the prompts to enter your personal nformation and create your account. If you do not have a personal E-mail account. you Can obtain a free account at mail.google.com or www.hotmail.com.
The ADP Portal is secure and all information entered is safeguarded by ADP, the worldwide leader in automated payroll and HR solutions. It you are not able to complete your registration on the ADP portal, please call Evelin Russell at 800.974.1234 ext. 151.
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